This policy applies when you visit or surf our web site without purchasing any product, when you register with wellicious.com, and when you use our site for purchasing products.
INFORMATION WE COLLECT FROM YOU
When you visit, register or order products or services on wellicious.com you may be asked to provide certain information about yourself including your name, e-mail address, billing address, delivery address, credit and debit card or other payment information and a password. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
USE OF INFORMATION
Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you when necessary concerning your orders. You should be also aware that this site is being monitored and may capture information about your visit that will help us to administer, support, improve and develop our business. We may use this information even if you do not register with us.
We may use your information to contact you by mail, telephone and e-mail to let you know about products and services that might be of interest of you, where you have consented to this. Furthermore we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. We and our third party providers of advertisement may also use information about your surfing history on the internet for example which web sites you have visited during your visit, search terms that you have entered, advertisement you have clicked on, your browser type and the country and telephone area code you are using your computer from.
SECURITY AND DATA RETENTION
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Wellicious will retain your personal information for a reasonable period, or as long as the law requires. It is very important to us to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
We do not store credit card details nor do we share financial details with any 3rd parties.
Please be aware that we are using cookies (alphanumeric identifiers) to monitor your current shopping and information session and to personalise your Wellicious experience. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. You may set up your computer to prevent cookies, however cookies allow you to take a full advantage of your Wellicious experience.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Please contact us at if you do have any questions or request or if you don’t want us to use your personal information at:
Email: firstname.lastname@example.org Telephone: 0044 (0) 20 73139643