PAYMENT
We accept the following credit and debit cards:
Visa, Mastercard, Maestro, Switch, Solo, Visa Debit and Paypal  
This service is secure, however if you would rather pay over the phone, you can call us on 0044-207-221-6996 to make your order. When using a card to pay online or on the phone you will need to be the cardholder and give the registered cardholder’s address and/or other details required by us to verify the transaction.

DELIVERY
You will receive an e-mail confirmation of receipt of your order. Please print this for your records.

The charges for our delivery are :

All Wellicious UK orders are sent via Royal Mail First Class and are signed for to ensure that your goods are traceable and insured. A signature is required upon receipt. We recommend you to use a daytime delivery address for your goods. If you are not in, the parcel service will leave a postcard for you, asking you to pick up the parcel at the nearest sorting office.
Orders for delivery outside the UK are sent using the Royal Mail Airsure service.  Depending on your location, International delivery takes between 3 -9 working days. UK VAT will automatically be deducted from merchandise shipped to non-EU countries. A signature is required upon receipt.
Please note: wellicious.com is unable to calculate local customs and sales tax with all international deliveries. You will be notified by your local customs authority once your order has reached your country. They will accurately calculate the total amount of customs and sales tax which is to be paid before you may receive your goods.  
Please contact us, at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it if you do have any further questions.

EXCHANGE AND RETURN
We understand that from time to time you may want to return or exchange an item. Our return address is:

Wellicious Returns, PO BOX 50469, London W8 9DG, United Kingdom

You can return the goods to us anytime up to 14 days of receipt for an exchange, credit or refund. Please note if you have purchased an item on sale we can only offer an exchange or credit. To enable us to process your returned goods please make sure the items are in the condition you bought it in, ie in a re-sellable condition. This means that it is unused, unworn, and without any marks (ie de-odorant, food, grease, make-up etc). Please take care to avoid scenting the garment(s) with perfume, and please also ensure all labels are kept intact.

Regrettably we cannot refund any item until we receive it, or unless you can provide us proof of delivery - ie a signature of one of our staff. To do this take your item to the post office and ask to send the item 'Signed For' or use a courier service. If the item is valuable and for peace of mind, you may want to use an insured postal service, similar to the sort we use to send the products to you. Please allow 2 weeks from sending your returned goods for us to process your refund, exchange or credit note.

In the unlikely event that your goods are damaged or faulty you are of course entitled to a full refund / replacement, including the cost of sending the item(s) back. Again, please ensure the item is returned within 14 days. All returned sale items will be refunded via a credit note to the customers account. This may be taken against future purchase of an equal or higher value.